About

Family-owned and operated for over 10 years. We offer self performing services all throughout Rhode Island and Massachusetts and honor service requests throughout the entire footprint of New England.

Formally Known as S&R Exterior

For over a decade, we’ve been providing superior-quality service and solutions as S&R Exterior—a name that’s built strong partnerships with local businesses, and earned a reputation throughout Southern New England for our experienced and professional staff, our industry-leading equipment, and our dedication to our customers.

Now, we’re known as Complete Site Solutions—a reflection of our proactive, year-round solutions designed to cover your property with complete confidence. But while the name may be new, our partners can still expect the same high-quality service provided by the same experienced team.


Leadership

We believe that great performance starts with great leadership. Our key team leaders bring professional experience and knowledgeable service to each and every project, Get to know the team you’ll be working with:

Stephen Puget

Founder and CEO

Bio & Contact

Stephen Puget

Founder and CEO

spuget@completess.com

As the founder and owner of CSS, Stephen began this business with one truck and a vision for customer service. He has grown his team and his inventory over the past decade bringing on the talent of people who are willing to work hard, treat customers well and to complete each task in a professional and timely manner. He prides himself on these qualities while overseeing day to day operations from both offices and the field locations.  Stephen lives in Cumberland and enjoys spending time riding dirt bikes in races around the country, enjoying his travels along the way.

Derek Bennett

Chief Operating Officer

Bio & Contact

Derek Bennett

Chief Operating Officer

dbennett@completess.com

Derek is a CSP Professional Executive, experienced and practical certified snow professional (one of only 200 in the United States). He serves as the Chief Operation Officer of CSS and joined when it was formerly Greatscapes LLC. He brings 30+ years of experience in the Property Management, Construction, Civil Construction, Aggregate Manufacturing, Heavy Equipment and Snow Removal Industries. Derek is a business oriented executive whose strong, direct and straight forward inter-personal skills interact with practical world experience. 

Stephen Goulter

Director of Operations

Bio & Contact

Stephen Goulter

Director of Operations

sgoulter@completess.com

Stephen joined CSS with 30 years of experience in Facilities Management including Equipment, Building and Site Maintenance. Steve has worked in Management through-out is career, in several different industries always with maintenance as one of his main responsibility. Steve has an Associates Certificate in Architectural Design and Civil Engineering from Porter and Chester Institute.

Kevin Carbone

Operations Manager

Bio & Contact

Kevin Carbone

Operations Manager

kcarbone@completess.com

Kevin joined Complete Site Solutions in 2018 as a member of the ‘family” bringing 30 years of experiences, from known companies, as a professional refrigerator technician. Kevin combines his professional knowledge with his personal passion for working with cars and being involved in construction projects/development. His other personal loves are his wife of 26 years and their successful daughter who recently graduated from High School and is attending college in the Fall.

Gary Puget

Fleet Manager

Bio & Contact

Gary Puget

Fleet Manager

Gary is the Father of the owner and has been a partner to the business since it began in 2008. Prior to that, he has owned and operated an automotive repair business in Lincoln providing surrounding communities with a personal touch for all auto repairs and other automotive needs. He has 37 years of industry knowledge he brings to the team and has 3 kids, 2 grand kids and 2 grand dogs.

Tracy Shaw

Compliance Manager

Bio & Contact

Tracy Shaw

Compliance Manager

tshaw@completess.com

Tracy is the Compliance Manager at Complete Site Solutions.  She handles all Department of Transportation needs.  This includes all of the driver and vehicle maintenance tracking.    Tracy is the sister of the owner of CSS and has been married to the love of her life since 2007 and they have a son named Stone.  Stone takes up all of her free time between Karate training and being Co-President for his school’s PTO.

Matthew Mackey

Director of Finance

Bio & Contact

Matthew Mackey

Director of Finance

Matt brings 20 years of experience in Cost Accounting, Management, and IT Services with him. He is a self-declared ‘Jack-of-all-trades’; the depth of his professional skills range from balancing the books to fixing computer problems (financial to technical.) Specializing in accounting and business process improvements, Matt is here to advance the CSS systems for the future and help bring the company to the next level. Matt is an avid Gamer, loves playing golf and softball, along with being the father of 5!


Associations

Offering the best possible solutions for our customers means being a leader in our industry. That’s why we’re proud to be a part of some of today’s leading industry associations:

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Some call us perfectionists; some call us partners. You can call us whatever feels right—just be sure to give us a call. Get in touch with our team today.